AML & KYC Policy

1. Regulatory Obligations

As a company registered in England and Wales, we are subject to applicable anti-money laundering and counter-terrorist financing legislation. We maintain policies and procedures designed to prevent our platform from being used for financial crime.

2. Customer Due Diligence (KYC)

All Live account holders must complete identity verification before they can deposit, trade or withdraw funds. Our KYC process requires:

• Government-issued photo ID: passport, national identity card or driving licence
• Proof of address: utility bill, bank statement or council tax bill dated within the last 3 months
• Selfie verification: a photograph confirming you are the holder of the submitted ID

Demo accounts are not subject to KYC requirements as they do not involve real funds.

3. Ongoing Monitoring

We continuously monitor accounts for unusual or suspicious activity, including:

• Deposits or withdrawals inconsistent with the client's profile
• Rapid movement of funds with minimal trading activity
• Transactions involving high-risk jurisdictions
• Attempts to circumvent verification requirements

4. Enhanced Due Diligence

For clients assessed as higher risk — including politically exposed persons (PEPs), clients from high-risk jurisdictions, or those with unusually large transaction volumes — we apply enhanced due diligence measures, which may include requests for source of funds documentation and additional identity verification.

5. Suspicious Activity Reporting

If we identify or suspect money laundering, terrorist financing or other financial crime, we will file a Suspicious Activity Report with the relevant law enforcement authorities as required by law. The client will not be notified of such a report.

6. Record Keeping

We retain all KYC documentation, transaction records and correspondence for a minimum of 5 years following the end of the business relationship, in accordance with applicable regulatory requirements.

7. Non-Compliance

Clients who fail to provide required verification documents, or who provide false or misleading information, will have their accounts restricted or suspended. The Company reserves the right to refuse service to any individual or entity.

8. Contact

For questions about our AML & KYC procedures, contact us via the platform support desk or write to: VERTEX FX LTD, 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB.